FAQ

Frequently Asked Questions (FAQ)

Q. How long will it take to receive my order? 

A. All orders have a processing/handling time of 1-3 business days. After dispatch, standard transit time within the United States is 5-7 business days. Total delivery time is approximately 6-10 business days.

Q. Do you charge shipping fees?

A. We charge a flat rate of $4.99 for standard shipping. However, we offer FREE standard shipping on all orders over $50.00.

Q. Can I track my package?

A. Yes! Once your order is shipped, you will receive an email with a tracking number and a link to monitor your delivery status.

Q. What is your return policy?

A. We offer a 30-day return policy. You can return any unused and unwashed item in its original packaging within 30 days of delivery for a full refund.

Q. Who pays for return shipping?

A. If the product is defective, damaged, or wrong, we will provide a free prepaid shipping label. If you change your mind or prefer a different size, you will be responsible for the return shipping cost.

Q. Are there any hidden fees or restocking fees?

A. No, we do not charge any restocking fees or hidden fees. You will only pay what is shown on the checkout page.